HCA employees also need to be familiar with HCA Policy 1-08, Plain Language in Written Communications. rganized into four distinct sections, this book offers findings and raises questions to lead to progressive communication and investigation around the issue of health literacy in the context of the individual, the community, and patient ... Use plain words. For example: "Patients have the right to make decisions about their bodily integrity (autonomy) and to have access to unbiased and accurate information about relevant medical issues and treatments.". Here are 10 simple ways, with examples, to be plain. If one is unavailable to take your call, you will be asked if someone can translate on your behalf, or to call back when translation assistance is available. Found inside – Page 32Exercises 1. look at the example of the will, above. what are the key differences between the original will and the rewritten version? ... The first step taken with most medicare health care providers is to re-educate them ... As a general rule, recast a list of three or more items in a sentence as a list. The following pages are available as tools to assist in the important work of effective science and public health communication: . The Division of Public Health manages several public health programs, . Promising Practice 3: Use of plain language, face-to-face communication, pictorials, and educational materials Clinicians in the online survey tended to report that certain common-sense approaches were quite effective at improving their communication with patients. The above quote is from the College of Physicians and Surgeons of British Columbia's Professional Standards and Guidelines: Medical Assistance in Dying, a good example of a document for a professional audience that is written in plain language. The campaign includes several promotional and awareness building pieces: o Key messages and talking points document Plain Writing at the Centers for Medicare & Medicaid Services: April 2021. The law requires that all federal agencies, e.g. Plain language makes it easier for everyone to understand and use health information. . . endobj An example of plain writing during the COVID-19 pandemic are: • VA . The video is available in English, ç¹é«ä¸æ (Mandarin, traditional characters), ç®ä½ä¸æ (Mandarin, simplified characters), ਪੰà¨à¨¾à¨¬à© (Punjabi) and tiếng Viá»t (Vietnamese). They also didn't have a negative reaction to the simplified content. . Plain Language at NIH. Fiber-rich foods. This work provides a thought-provoking account of how medical treatments can be tested with unbiased or 'fair' trials and explains how patients can work with doctors to achieve this vital goal. The unit clerk supports the operation of . National Institutes of Health, Centers for Disease Control, Centers for Medicare and Medicaid Services, use "clear Government communication that the public can understand and use." The Center for Plain Language, a non-profit organization, helps government agencies and businesses write clear and understandable communications. . Found inside – Page 79The Center for Plain Language has given annual ClearMark awards since 2010 for outstanding examples of plain language. ... Tad Arnt, vice president for client services, said that the bureaucracy of health care is often set up for ... It protects you from getting sick. Volunteers enhance the quality of care for patients and complement the role of the staff . Plain language communication is utilized across multiple disciplines, 24 and its value is supported by the research behind its development that draws from an equally diverse number of fields. For example, the Environmental Health Unit must notify the public when . . use of plain language to help increase audience's level of health literacy. 946/Public Law 111-274) on October 13, 2010. 1 0 obj Portugal, Australia, and New Zealand. This work is intended for use in courses in information design, technical and professional communication, health communication, and other areas producing plain language communication. In the Pennsylvania Dutch context, eighteenth-century immigrants did not encounter heads, hands, and feet for the first time after their arrival in North America, nor did they learn to breathe or burp here. Understanding plain language emergency alert codes: current misunderstandings. The alerts are constructed purposefully to allow hospitals to personalize the information to their facilities and provide site-specific details. Plain language and health literacy recommendations suggest: Having at least 1⁄2 inch to 1 inch of white space around the margins of the page and between columns for printed materials. It is a terrible virus making people sick all around the world. Dr. Ekaterini Malliou. A vaccine is medicine. It applies to written content, videos, hospital and clinic signage, and in-person conversations with your health care provider. 15 This value is increasingly being recognized in health care applications for its role in mitigating the barriers posed by limited health literacy and enhancing patient . You can help us to meet our plain language goals by letting us know when we fall short. senior care and other . Plain Language page The National Incident Management System has Some examples of this include coconut, watermelon, cantaloupe, papaya, peaches, broccoli, cauliflower, kale, and collard greens. At that time, we would look to implement a system provincially. Found inside – Page 40Because medical terms are often misunderstood, you need to use plain language when communicating with people outside the health care field. This means avoiding jargon, using the active voice (e.g., “When you get up . A health care providerâs referral is not required. . There are many facets to consider when addressing health literacy, including culture, language, personal beliefs, and health equity. Found inside – Page 2Police officers and firefighters , for example , often work rotating shifts . ... Critical services include public safety , such as police and fire protection ; military defense ; health care ; transportation ; and public utilities ... The format of Cochrane's plain language summary has evolved over time with the goals of improving clarity and usefulness for the public, for example by adding information about the benefits and harms of interventions and the quality or strength of evidence (Santesso et al., 2015). It looks like your browser does not have JavaScript enabled. Our short online form can help you decide. The public can contact CMS and send comments about our plain writing efforts via the feedback form posted on the page. Health Care Authority's Power of Plain Talk: An Introduction. Examples > Handbooks and manuals. endobj Appointments can be made at locations across the province. 2 Department of Health and Human Services . In addition, Chinese-speaking booking clerks are often available at 1-800-663-9203. A main focus of health literacy is the use of plain language. Unit clerks support the operation of . Screening mammograms are considered the international gold standard for detecting breast cancer early. Found inside – Page 7Standard PC.02.01.01 The organization provides care, treatment, or services for each patient. ... personal devices sucb as bearing aids or glasses, language interpreters, communication boards, and translated or plain language materials. The video is available in several languages: Our current strategic directions: 1) to become better able to transform laboratory data to useful health information, 2) to strengthen our network to support public health initiatives and 3) to establish collaborate and productive relationships with other laboratories across the province. A key resource on written communication is the Communicate Clearly booklet put out by 26Ten,Tasmania. Plain language gets your message across. Explaining things that are too complicated for a patient to . Unit clerk: Liasing with other departments and programs . The Governor's Plain Talk executive order 05-03 requires all state agencies to use simple and clear language when communicating with citizens and businesses. Screening mammograms have been proven to detect breast cancer early. The goal of the plain-language alert project is to encourage all Texas hospitals and health systems to use plain-language alerts in the event of an emergency in lieu of hospital-specific color codes. In addition, communicating about the virus and necessary precautions has challenged . A common deterrent to the implementation of plain language emergency codes in healthcare facilities is the belief that patients and visitors of the facility will be frightened and suffer from heightened levels of anxiety. .  Check to be notified of comments on this post, What the Amish Teach Us Book Winner & Release Today (Plus Podcast #4 on Forgiveness), Donald Kraybill on What The Amish Teach Us: Q&A and Book Giveaway (plus: Podcast #3), Journal of Plain Anabaptist Communities (JPAC) Issue #3, Old Order Amish Author Linda Byler On Writing 39 Novels, Ira Wagler on Growing Up Amish: 6-book giveaway. The President of the United States signed into law the Plain Writing Act of 2010 (H.R. A short, plain-language Summary of Benefits and Coverage (SBC) A Uniform Glossary of terms used in health coverage and medical care. . This information helps you make "apples-to-apples" comparisons when you're looking at plans. We are watching the development of these tools, and although they will require scientific validation before they can be used, they could provide women with an accurate measure of breast density in the future, at which time we would look to implement a system provincially. We have a number of handouts and materials in several languages including Chinese and Punjabi. The lead article, written by Mark Louden, was titled: Plain Talk about Health: Linguistics Aspects of Mediation between Amish and Mennonites and Health Care Professionals.". . The inaugural issue of The Journal of Plain Anabaptist Communities was published on September 9. Provincial Health Services Authority (PHSA) improves the health of British Columbians by seeking province-wide solutions to specialized health-care needs in collaboration with BC health authorities and other partners. 15 Lack of access to appropriate health care further compounds these disadvantages and . For Health Communications This Plain Language Thesaurus has been put together by the Centers for Disease Control and Prevention's National Center for Health Marketing. Writing that is clear and to the point helps improve communication and takes less time to read and understand. Found inside – Page 493Patient-centred care Perhaps anticipating the influx of new patients with health literacy challenges, ... Health insurance companies started to create plain language materials, and special navigators were trained to help people through ... The initial period following the contraction of HIV is called acute HIV, primary HIV or acute retroviral syndrome. appropriate health information, using the example of one patient resource center, will be discussed. Found inside – Page 189Use plain language and avoid jargon and complex medical terms. Use words the listener will ... On the other hand, be careful not to oversimplify your terms if your audience is knowledgeable about health care. You want to avoid “talking ... Putting health information in plain language Before Your initial evaluation may take up to one hour. To this end, the U.S. Department of Health and Human Services (DHHS), JCAHO, and the IOM have all recommended that health information be written in plain language. Key elements of Plain Language include organizing information so that the most important points come first; breaking complex This 30-page guide, developed with attention to the needs of seniors, offers clear guidelines for creating forms in plain language. Found inside – Page 375To return to the example of “inappropriate use” of the ED, social workers and other healthcare navigators can use a “soft ... insurance, medical, and government documents, health literacy research has spawned a federal Plain Language ... . Don't use jargon or specialized language that your reader might not understand. No writer can clarify for the reader what is not clear to the writer in . The Agency for Healthcare Research and Quality (AHRQ) emphasized three key products from 2020 which it maintains with plain language: 1. Found inside – Page xiThe ninth edition fulfills its purpose by presenting a wide range of health care topics in interesting and plain language , leading the reader through the complicated maze of the legal system as it impacts both health care professionals ... The book introduces Easy and Plain Language and provides an outline of their linguistic, sociological and legal profiles: What is the current legal framework of Easy and Plain Language? What do the texts look like? Who are the users? As shown below, this 11-part Toolkit provides a detailed and comprehensive set of tools to help you make written material in printed formats easier for people to read, understand, and use. People should have access to information that is appropriate for Donât know if you should get a mammogram? Found inside – Page 60Roles for Speech-Language Pathologists and Other Health Care Professionals Sarah W. Blackstone, ... For example, resident physicians identified 10% of their patients as having health literacy problems when testing suggested that the ... Communicating Clearly with Charts & Graphs by Jeffrey Showman, Office of Financial Management. . For example, a 2009 Institute of Medicine roundtable portrayed health literacy as determined both by individuals' skills and abilities and by the demands and complexity of the health care system. Request for Information . There is truth in that observation. stream We continue to train CMS employees A helpful resource is the Federal Plain Language Guidelines developed to promote the use of plain language for all government communications. You can make an appointment at any location across the province. We would like to ensure that we are prepared to implement the necessary steps required to control an outbreak of an infectious disease that represents a risk to patients, employees and others associated with our clinics. Last week we informed you of a new free online resource called The Journal of Plain Anabaptist Communities. He estimates that approximately 10â15 percent of Pennsylvania Dutch vocabulary is taken directly from English (loanwords), usually words that refer to objects and concepts that were not familiar to the eighteenth-century founding population. If you do want to use both the acronym and term, use the spelled-out word first, followed by the acronym in brackets, for example, electroencephalogram (EEG). Found inside – Page 330She could have become an engaged patient, sharing decisions with her doctor. WHAT IS PLAIN LANGUAGE? HOW WILL I KNOW IT IF I SEE IT? e patient, Marjorie, also had trouble reading the information about depression that her doctor gave ... Plain language makes it easier for the public to read, understand, . The Roundtable held a workshop March 29, 2012, to explore the field of oral health literacy. The workshop was organized by an independent planning committee in accordance with the procedures of the National Academy of Sciences. 496 Words2 Pages. health care contexts, including health care research. For a comprehensive summary of why plain language is one promising solution to our nation's Making constructions parallel means being consistent in your grammatical approach. . The format of Cochrane's plain language summary has evolved over time with the goals of improving clarity and usefulness for the public, for example by adding information about the benefits and harms of interventions and the quality or strength of evidence (Santesso et al., 2015). Found inside – Page 209words, and value judgment words) and examples of “problem words” to avoid (“Words to Watch”) and words to use instead can be found at the National Patient Safety Foundation's website. Although using plain language will help your ... Background !S.!K.!Simonds!coined!the!term!"health!literacy,"!(HL)!which!firstappeared!in!the! A facility using plain language would announce the alert category, the specific code description, and the location of the emergency. It's nickname is Coronavirus. You can also register for the journal and receive notices of the release of this semi-annual journal, and also to sign up for various roles, such as an author or reviewer. The Environmental Microbiology Program is an integrated service that provides expert consultation and testing. They efficiently and accurately transcribe physician orders . CMS continues to help our consumers, providers and the public navigate a complex health care system by communicating as clearly, plainly and transparently as possible. The program has a Punjabi phone line at 604-877-6163 on which you can leave a voicemail message for someone to return your call (calls are only returned on Fridays between 10:00 AM and 12:00 PM). For example: "disclosures required by law" means "When the law demands that we show your health record to other people we will do so. These are available in English, French, Mandarin (Traditional and Simplified), Punjabi and Farsi. Flush your central venous catheter twice a week with saline or heparin to keep it clear of obstructions. Found inside – Page 71The health care field in particular seems inclined to use readability measures in order to ensure that patients ... of these examples—water regulations and health care decision aids do well to test the efficacy of the plain language ... Found insideStandards for Systematic Reviews Institute of Medicine, Board on Health Care Services, Committee on Standards for ... Family History Collection in 164 Primary Care 5-5 Example of a Plain-Language Summary: Antenatal Corticosteroids for ... 3 0 obj Use Plain Language. Hospitals in the modern sense did not exist until later, so it makes sense that when they were established in the United States, Pennsylvania Dutch speakers simply called them Hospitals. . Plain language gets your message across.
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