We are so thrilled you found this location to be convenient and everything was to your liking. Comments like yours are vey much appreciated to make sure we are not overlooking any aspect of our hotel operations. Best Western Superstition Springs Inn - Mesa - 10 photos, 162 avis d'utilisateurs. Decided to splurge on the Superstition Springs Inn.
Pool and hot tub were good although I prefer a 'hot' hottub, not lukewarm. Found this Best Western hotel was overpriced as it is an older hotel and is rather tired.
Please give us a call next time so we may ensure your room is located on the other side during your next stay. I will pass this comment on to our staff members. We are senior citizens who drove to eastern New Mexico to see our grandchildren. We have a great team whose focus is the care and comfort of every guest. My senior family members were satisfied.
Si vous habitez un autre pays ou une autre région, merci de choisir la version de Tripadvisor appropriée pour votre pays ou région dans le menu déroulant. We apologize there was some noise from other guests but are glad you loved that we handled it quickly to your satisfaction!! The blanket on the bed is very thin. Staff was friendly. Explorez le meilleur de Superstition Springs ! :-) Easy to get to from Phoenix ingress on Highway 60 from East. Hotel is tired. The couch was stained with a white substance as well. With Hospitality, Christy Yun, Dear Carol T, Thank you for such a raving review on TripAdvisor. Ces avis sont traduits automatiquement depuis l'anglais. We will be upgrading out guestrooms with brand new furniture in the next couple months and while upgrading the bathrooms as well! The kitchen was big, but had little to no amenities, a hodgepodge of forks, spoons, knives, plates and cups.
My sister bought a room for a night last summer. Deadbolt would not latch. The carpet was so old it actually was pulling away from the walls.This will provide a fresh appearance. Thank you kindly and your kindness and professionalism ! The Superstition Springs mall is within walking distance, as are a variety of restaurants.
I noticed there was a filter with a substance shoved inside the a/c unit as well. The TV had lots of channels. Found it online. Room was average but could use an update considering the price of the room it was nothing spectacular. If we did not have to be in the Phoenix area this time of year, I certainly wouldn't have because they apparently take advantage of travelers because of snowbirds.
We had a hard time sleeping because of it. The front desk staff go the extra mile to help with printing boarding passes, express checkout, extra snacks, etc. Again, the room stunk but it was an industrial cleaner smell, as if it really stunk before and they had to do something to clear the air. The hotel does offer a dedicated pet floor so our guests can travel with their canine friends, and our other guests can be comfortable knowing that it is only a select group of rooms. The staff was friendly, helpful and efficient. I completely forgot to include pictures of the tub but it it looked like it was repaired with cement.
I would be embarrassed about her attitude also.
The mall across the parking lot make for easy access to get the things you need or for gifts to bring back home!! Our room was well appointed, spacious, clean, and comfortable. Most people had their phones out and there are TVs in the rooms so it really isn't needed. On behalf of our entire team, I would like to apologize for not exceeding your expectations.It is disappointing to hear that you did not enjoy your stay and that you encountered issues with the management team. Breakfast is SO SO but there is a Denny's and Mc Donalds right next door as well as the mall. Rooms are very clean and smell great. -Christy Y. Dear Naaschaad, Thank you for your honest review. Exterior was dirty and the building needed painting. The breakfast and the breakfast staff was amazing.
We are glad that you found our location to be nice, wide and convenient! We look forward to your return!
Christy Y, Manager at BEST WESTERN Superstition Springs Inn, responded to this review Dear James, Thank you for taking the time to write this wonderful review! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. With Hospitality, Christy Yun General Manager, Dear Rhonda, Thank you so much for your 5 star review! Pretty obvious so you know housekeeping sucks. There is even a church of our faith close by. My stay at Best Western Superstition Springs Inn was amazing.
They enjoy hearing that their excellent customer service is recognized and is paying off! Christy Y, Manager at BEST WESTERN Superstition Springs Inn, responded to this review Dear Charles S, Thank you for you honest review. We pride ourselves in exceeding our guests expectations every time. Only a 15 minute drive (airport to Ray to Power Rd - easy)! Thank you again for your feedback. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Will definitely stay there again. With Hospitality, Christy Yun. The price was reasonable considering that the Renaissance Festival was going on down the road about 12 miles, spring training is beginning and it is the height of tourism season. Thank you. Your location Best Western Superstition Springs Inn 1342 S Power Rd, Mesa, AZ 85206 Hotel Michael Seidenfeld 65 points 2 hours ago I have to say , the staff at BW Superstition Springs is the Best I've ever seen in my many years of staying at hotels.. One particular girl named Tabitha Ochoa went way above and beyond service.
I am glad you had a good and clean experience with our hotel!
We stayed here while attending various square dance workshops in the area. We do use reviews like yours to help us with our desire for continuous improvements. Passez un excellent séjour ! The accommodations of the hotel and the friendly staff made this hotel a good choice. At 64 dollars a night, we weren't expecting the Taj Mahal so we didn't complain. Front Desk tried to insinuate that I never called them the day before. I would highly recommend staying here if your every in Mesa Az. We strive to give great customer service and we take pride in our entire staff. Was ove r tired, night staff made sure I was looked after because could hardly stand up due to health and being overtired. Everyone was so accommodating. Your satisfaction is important to us and we hope that you will return to see our improvements.
The carpet was a dark brown color so it was impossible to tell that it was dirty until we looked at our feet. Thank you again for your feedback and please give me a call at the hotel 480-641-1164 with any further questions or concerns. Drive 5 miles south to the Airport for a quit room. I brought my pet with me, so I was able to bring her in. Superstition Springs Mesa - Situé à 15 minutes de marche de Superstition Springs Center à Mesa, Maison de vacances Superstition Springs offre un hébergement avec une cuisine. Best Western Superstition Springs Arizona was an Excellent place to stay Great room rates, Friendly staff, Clean and cool comfortable rooms. The staff is great and the Breakfast is more than you could ask for. I would recommend the hotel for price and location for anyone staying here for business and/or pleasure. Every member of the staff is helpful and friendly.
Located in Mesa, AZ - Superstition Springs Center is a shopping center featuring Dillard's, JCPenney, Macy's, Picture Show, Ross Dress for Less, Ulta Beauty and more stores and restaurants.
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