BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Dans le contexte actuel de la crise du COVID-19 qui s’enlise, surement jusqu’à l’arrivée d’un vaccin miracle, vous vous demandez, à juste titre, ce qu’il en est des voyages bridge de votre tour operateur préféré. We strive to reply to your emails or form submissions as quickly as possible. We’ll guide you through the process. HOME. FedEx says they don't have the package. For the final-mile delivery, we work with the USPS. 2. With offices and employees on the ground in China, we have the experience, the people and the technology to take care of your business. Do you want to start Bridges International on your own campus? Our ZoneSkip solution architects work directly with customers to develop and integrate solutions that work, quickly and efficiently, in their own environment. Shipping Blog. If you see another message and require more information, please contact us during our normal Customer Service hours and we will be glad to help. Copyright © 2020 International Chamber of Shipping. Bridges International groups exist all over the U.S. To see if Bridges is on a campus near you, use the search box or the map below. If this return was done in error, we suggest you contact the company where you made the purchase and see if they will reship your order prior to receiving the returned package. On day of arrival at the destination, International Bridge employees pick up, sort and scan the packages again. Post Offices usually hold packages for some time before sending them back to the company-shipper. For our domestic shipments we target 3-5 business days from when we receive your package. This is where International Bridge ZoneSkip helps. 12. Refused boxes don't always get scanned as such, and if the box is lost on the way back to the company from where you made your purchase, that company will have no way of knowing it was refused and may deny you a refund. 11. If container tracking is installed on your website, your customers will no longer visit your competitors' sites or shipping lines sites, ... SeaRates.com helps to arrange the international cargo delivery from 1m³ or 50 kg till shiploads. Please contact us at 877-727-2354 option 1 for Spanish. We use several partners to help us deliver your product in an efficient and eco-friendly manner. Not only did they tracking number not belong to FEDEX, International still said that the package was given to FEDEX on June 20th! However, it does not mean we have received the actual package to ship—it usually takes a day or two for the package to get from the company- shipper to our warehouse. For our International (Asia to US) shipments, we target 4-7 business days. LOCATION SHIPPING PARTNER® February 1, 2017, 1:45 pm Departed Shipping Partner Facility, USPS Awaiting Item HUNTSVILLE, AL 35824 INTERNATIONAL BRIDGE Your item departed a shipping partner facility at 1:45 pm on February 1, 2017 in HUNTSVILLE, AL 35824. Find locations of ports and ships using the near Real Time ships map. (back to top), The following table (in alphabetical order) provides additional descriptions for many of the statuses that you will see in our online package tracking system. Edit and print batch of labels in few clicks! 1. Customer Reviews are not used in the calculation of BBB Rating. Our domestic service model focuses on simplifying delivery to AK, HI and PR. (back to top). It is the fifth international bridge between the two countries. It has since been rebuilt and undergone renovations. This does not indicate receipt by the USPS or the actual mailing date. 10. (back to top), We work with several great partners to provide an express delivery option that is both efficient and eco-friendly. Do you deliver to PO Boxes or military addresses? VesselFinder is a FREE AIS vessel tracking web site. CLIENT LOGIN. Why did this happen? 7. Bridges International groups exist all over the U.S. To see if Bridges is on a campus near you, use the search box or the map below. Simply write “Return to Sender” on the package and return it through the Post Office. In some cases, they are unable to deliver to your home/physical address and can only deliver to PO boxes. (back to top), For our domestic shipments we target 3-5 business days from when we receive your package. © 2020 Bridges International  |  512-250-5046. We understand the concern and frustration that you have not received your order. You can either call your Post Office to request a redelivery or go to the Post Office to pick up your order. What are your customer service hours? Click here for a related question. However, it does not mean we have received the actual package to ship—it usually takes a day or two for the package to get from the company- shipper to our warehouse. Integrated scanning and tracking available 24x7, from the first scan at the International Bridge originating warehouse to the final scan at consumer delivery, Express Plus delivery in 3-5 business days, Drop-off or pick-ups available in multiple locations across China, Scanning and tracking options integrated with USPS, Rapid customs clearance for fast package movement, Access to all 50 US states, with USPS delivering the last mile. (back to top), This status means that we have received confirmation from USPS and that the package was delivered to the intended address. When International responded that the package left their warehouse in California on June 20th and gave me a tracking number they said it was via the USPS. If this return was due to an error, we suggest you contact the company where you made the purchase and see if they will reship your order prior to receiving the returned package. What do I do? If you have received the package and have issues with the contents, please contact the company where you placed your order. (back to top), This status indicates that our Customer Service team is currently looking into a specific service                                           issue as it relates to your package. It also means that the mistake was discovered, is in the process of being corrected, and that the package is being sent to the proper address. 4. Who do I call if I have issues with my package? Why is it taking so long for my package to return? The following are examples of some of the main sorting facilities: Anchorage – AK, Honolulu – HI, and Carolina – PR. International Services Secure, Affordable Global Shipping . INTERNATIONAL BRIDGE and ECO-FRIENDLY DELIVERY. More carriers coming soon, ACH Pre-funding for partners and variety of payment methods, Online chat support for all users and account management for partners, Know where your packages are at all times: Package Tracking, Shopify, eBay, BigCommerce, Etsy and more coming soon. Not only can we deliver to PO Boxes, we can deliver to APO/FPO and US Navy Vessels. ABOUT US. One of our key differentiators is our ability to service these areas. You should not have to pay postage on this, and it will make it easier for the company you ordered from to identify your package and determine what to do with it. (back to top), We do have Spanish-speaking customer service representatives ready to assist you, Monday through Friday, 5:00am - 1:00pm MST. You may contact our China office at ChinaCS@myib.com. (back to top)  (back to top)  (back to top), 5152 North Edgewood Drive, Suite 250 International Bridge: What are your customer service hours? International Bridge, Inc © 2014-2020 All rights reserved. US-to-China delivery (to end destination) in 3-7 business days, Rates are lower than FedEx, UPS and other international carriers, Packages kept within the trusted International Bridge network. [5] The Venezuelan government announced that it would also hold a concert on its side of the bridge, but it was later moved to a different location. As USPS typically uses the least-costly method for returning packages, this process can take a long time to return a package to the sender. Our objective is to deliver the fastest, most affordable & reliable global shipping options to all of our customers, whether large or small. We want to meet you and we hope you want to meet us too! - Where and how I can track my order? This status indicates that the package was undeliverable because of a problem with the address provided on the box or because the Post Office does not have the option of street delivery. This status appears when the package was delivered, but the customer refused to accept the package. "Inicia construcción de puente Las Tienditas que unirá a Cúcuta con San Antonio, Venezuela", "How a bridge between Colombia and Venezuela became part of a propaganda fight", "Tienditas, el puente de 40 millones de dólares que no han estrenado", "Venezuela Aid Live Press Release No. It usually takes a day or two for the package to get from the company-shipper to our warehouse. Since 1999, International Bridge has been providing high-quality, small-parcel shipping services to some of the largest ecommerce-retailers in the world. Additionally, please note that both FedEx and DHL contract USPS for their slowest ground service, for delivery to some zip codes. I may suggest that you talk to your seller directly because they should have a contact with the final mile provider.

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