Company Registration No. If you are purchasing as a consumer, in addition to your rights under the clause above, and any other statutory rights that you may have, you have the right to cancel your order for non-faulty goods within 14 days after the date of delivery and receive a refund from The Company. The Company advises you to ensure that the goods are adequately insured and that you take reasonable care of the goods whilst they are in your possession. When you contact The Company Customer Services team The Company will arrange for a qualified engineer to visit your premises to repair the product if economically appropriate. Excuse was no refunds as we are closing down. We often link to other websites, but we can't be responsible for their content. This site uses cookies to give you the best online experience. ** What is the CRA (Cylinder Refill Agreement)? This can take 7-10 working days from receipt of the goods.
All customer accounts are reviewed every 12 … This can take 7-10 working days from receipt of the goods. You should check your items carefully upon delivery and before use or installation. Latest news. Rayns Way, Watermead Business Park, Syston, Leicestershire. (for consumer purchases see below). If you have not returned the goods within 14 days of cancellation or when reasonably requested to do so by us, whichever occurs first, The Company can collect the goods from you at your cost. The Company Customer Services: Before calling The Company, check the instruction manual, packaging and guarantee documents with the goods for the manufacturer’s customer helpline telephone number. FIND OUT MORE HERE. Propane freezes at a much lower temperature than Butane so it is ideal for barbecuing all year round.
If you can’t find your paperwork, one of our Calor Centres can issue a £7.50 refund. If you are purchasing as a consumer, in addition to the service offered by The Company under clause 8.4 you also have rights regarding merchantable quality and fitness for purpose of the goods included in the contract between you and The Company by the Sale of Goods and Supply of Services Act 1980. ONLY Flogas cylinders are allegeable [sic] for a refund. If the goods are not in a suitable condition (as determined by The Company acting reasonably), The Company reserves the right to charge a restocking fee of €50 (excl VAT) plus 20% of the selling price of the goods.If you have not returned the goods within 14 days of cancellation or when reasonably requested to do so by us, whichever occurs first, The Company can collect the goods from you at your cost. Nothing in these terms affects any of your statutory rights which cannot, by law, be taken away from you.
Failure to provide security on your account will result in the withdrawal of services to the property. When you notify The Company, you will be given a returns authorisation number that you must quote on either the delivery note or order confirmation which needs to be enclosed with your returned goods. The Flogas stockists are on the other side of town and I already have a Calor cylinder, which means I would have to swap the regulator each time I swap cylinders.
The Company reserves the right to deduct any delivery or collection cost it incurs on your behalf under these terms out of any amount due to you from The Company. 19 August 2015 at 12:36PM edited 30 November -1 at 1:00AM in LPG, Heating Oil, Solid & Other Fuels. The Company advises you to ensure that the goods are adequately insured and that you take reasonable care of the goods whilst they are in your possession. To return the goods you can contact The Company to arrange for collection by The Company (at a time we reasonably specify) or you can post the goods. You will be sent a letter notifying you of same once your account has been activated. Welcome To Flogas, Budget Energy And BE Energy Customers, Help For Budget Energy And BE Energy Customers. Random Acts of Kindness and All things Positive! 7th October 2020 Energy Minister joins campaign to get LPG consumers ahead for winter; 14th September 2020 Folly Farm announces plans to offset carbon emissions in latest 'green drive' Flogas Ireland Limited is a subsidiary of DCC PLC. A refill price is £41. Check out our range of equipment and cylinders at the Flogas shop. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. In most cases, a refund back to your original payment method is preferred (for card payments and direct debit) or a refund is sent out by cheque. If you have not returned the goods within 14 days of cancellation or when reasonably requested to do so by us, whichever occurs first, The Company can collect the goods from you at your cost. When The Company returns desk receives the goods back and has checked that they conform to these terms, The Company will issue a refund. New customers or those who do not bring along an empty cylinder when purchasing gas are liable to pay a cylinder service charge, which can be found here. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. Important: you will be responsible for the costs of returning the goods to us unless The Company delivered the item to you in error or the item is faulty. We will always handle your data carefully, and will not share your data with third parties (except for legal purposes). We have recently bought a house and have moved in to find four or five large gas bottles/canisters in our garden. If the goods are not in a suitable condition (as determined by The Company acting reasonably), The Company will not be obliged to give you a refund and will return the goods to you at your cost or destroy them after 28 days if they remain unclaimed by you. A DCC Business. Just been to get my £12. This bottle is not available to buy online. Company No: 34870. 993638 | VAT No. If the goods are not in a suitable condition (as determined by The Company acting reasonably), The Company reserves the right to charge a restocking fee of £40 (excl VAT) plus 20% of the selling price of the goods. familiarise yourself with the latest version. If you no longer want to keep refilling your Gaslight bottle then you can return the empty bottle for a £12.50 refund. Original delivery costs are only refunded if the goods in question are returned due to an error made by The Company. The Company is not responsible for reasonable wear and tear or where goods have been altered or repaired without The Company’s approval. Security Deposits can only be paid by Credit Card, Postal Order, Bankers Draft or Cheque.Account Security requirements must be sent to us by post within 14 days of you moving into your new home. Please post this form to us at Flogas Natural Gas, Knockbrack House, Matthews Lane, Donore Road, Drogheda, Co.Louth, Ireland. You will also be given an address to where the goods are to be returned. Company Registration No. Always bring back your empty cylinder when purchasing gas. Refunds can only be in the form of the original method of payment. Editor, Marcus Herbert. © Copyright Flogas document.write(new Date().getFullYear());. Registered Office: Airport Road West, Belfast Harbour Estate, Belfast BT3 9ED, Northern Ireland. Faulty products must be accompanied by proof of purchase and all original components, manuals and packaging (where possible).When you contact The Company Customer Services team The Company will arrange for a qualified engineer to visit your premises to repair the product if economically appropriate. The easiest way to request and arrange a refund is to call our credit control department on 0845 050 0056. If you are not buying as a consumer The Company only give the warranties in the clauses above. Company No: 34870. If you are not buying as a consumer The Company only give the warranties in the clauses above. Obviously we could cause a stink and try and get the vendor to take them since they were not part of the house that we were buying but to …
Please find below our current recommended retail prices for bottled gas throughout Northern Ireland. The Online Shop Customer Service number is 041 9831041 or see Contact Us. (hyperlink). Flogas have a rigorous cylinder testing policy and maintain high quality standards.
A DCC Business. Our forms require a javascipt-enabled browser - please either use a different browser or enable javascript and then refresh your page.
If you are purchasing as a business, The Company makes the promises set out below which are part of The Company’s contract with you.
Goods that have been used or opened will be refused and returned to you at your cost.
When The Company returns desk receives the goods back and has checked that they conform to these terms, The Company will issue a refund. Click here for our Technical and Safety information including Downloads, Alerts, Troubleshooting and more. The information that you provide today will only be used to respond to your enquiry and for the legitimate purpose of letting you know about Flogas products and services.
To return the goods you can contact The Company to arrange for collection by The Company (at a time we reasonably specify) or you can post the goods. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Click here for our Technical and Safety information including Downloads, Alerts, Troubleshooting and more. When The Company returns desk receives the goods back and has checked that they conform to these terms, The Company will issue a refund.
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