Now left with a situation that i have to get the whole screen replaced. All that matters is numbers. And the need for cash makes me believe someone is on the take. Given some of the best equipment in the industry. © 2020 Trustpilot, Inc. All rights reserved. Scoring is based on the actual language used by the customer directly from the survey results. Absolutely disgusting customer service didn't do the job they said they would, turned up late, didn't get the phonecall they promised, was told lies and shouted at down the phone. I had to travel a fair distance to get to the car and got shards of glass stuck in my hands whilst driving home. I reached inside and pulled glass out with my fingers and told this is dangerous vacuum it out and use an air hose. As a matter of policy, BBB does not endorse any product, service or business. I was off the road for 18days and when I finally got my car back there was glass everywhere ! Andra T. said "Eastlake Auto Glass was so quick to respond when I reached out for a quote. 4.7. autoglas snow.com. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! It is for everybody's good to try to prevent the spreading of Covid 19. This is my third time using Autoglass Now. Two hours later I received a call from the company saying that the installation required a new moulding which would be an additional $39. He goes yeah need to get them done soon we have them on the van now if you like?

They also made a 50inch continous scratch along the edge of my roof. Won’t invest in technology to help employees be more efficient, so employees are always trying to find a work around. Professional and swift. All around, great location, great and professional service. I was asked if I was going to leave my car there or wait there for my car.

overall not a bad job we made our own hours so it was fair.

Their representative was rude and couldn’t have been less helpful, they failed to call when they said they would and have made the experience of getting a windscreen replaced far more stressful than it needed to be. This rating is based on the natural language each customer uses as they describe their individual experience with the auto glass repair company. Do not come here during the pandemic unless you have full immunity. We encourage feedback, so visit our Autoglass Review centre to see how we perform. The price was reasonable. Autoglass did a chip repair on my windscreen in January.In June the repair failed and the whole windscreen cracked.Autoglass Reading claimed there had been a new impact (car on drive throughout lockdown). working 60 hour weeks, getting paid for 40. i could go on.

We’ll guide you through the process. I have been working at Autoglass part-time for more than a year, Working from home is a great commute, salary is good, was supplied a desk, chair and pc, plenty of internal vacancies to help progress, Flex - mandatory overtime which often does not fit in with family life, especially if you have small children, monitored on every aspect of your job during your shift. One of the best ways to learn about Safelite is to read real customer reviews.

I was recommended by my insurance company to contact auto glass, who stated they … Fitter did not have screen with him on arrival as the person who took the booking hadn't ordered one, so had to book another date and workshop was recommended. The ultimate right to choose where your car is repaired lies with you, the car owner. So when Autoglas quote you, you know you can knock off 20% straightaway, but after an experience like this, I wouldn't use them, and frankly why would you?.P.S Harry did a great job and showed up on time. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. For whatever the reason the other people in that business were not wearing masks I feel it was the responsibility of the people working there to insist that they do otherwise wait for their car outside.The gentleman who worked on my car was very polite. Avoid this company. BBB Business Profiles may not be reproduced for sales or promotional purposes. Everyone I talked to was polite and professional. My true review of Auto glass . If you’re a threat or present challenges to management, they will make you feel small.
Customer feedback and reviews about AutoGlassOnly windshield auto glass repair and replacement services. No sense of collaboration, everyone out for themselves. I will be taking my business to a reputable, HONEST company! with AutoGlass-Review.com you have the ability to search for an auto body repair shop, study the customer reviews, read about the collision repair shop and make an appointment for an auto glass repair estimate all from one spot, eliminating the need to jump from website to website.

Awful customer service. His price was very reasonable. BBB is here to help. Managers struggle to support their teams, Not a supportive work environment and do not fully care about peoples mental well being. Booking online, credit card declined twice yet two payments of £75 taken. I had to make a new claim on insurance - £75 excessComplained to their customer service, complaint upheld, still can’t get my money back. I was being primed for advancement when my family decided to move. Auto Glass Now Reviews 503 • Excellent . Customer Reviews are not used in the calculation of BBB Rating, Location of This Business977 N Oaklawn Ave, Elmhurst, IL 60126-1045, Need to file a complaint?

When I looked at rear window in my Excursion there was black glue all over the white paint.

Our community is ready to answer. For current customers, we'd love to hear from you. They will try convince you they need replacing! When a company representative called to confirm the appointment, the price had doubled and they wanted to be paid in CASH. They rely on math and chance to weed out fake reviews. Filter by: Filter by: Marylouise 2 reviews.
Answer phone calls and deal directly with customers. The people there were fun. Besides that they did a great job! Explained that I should not have been told that the total cost would be half what is now expected, what if the original appointment had required a full replacement and then find I had to pay a further £621 and not £205. Visit this website autoglas snow.com. They made it very easy to set..." read more I told him he was a child act a man and finish it. Write a review. It is a team-based business and the workers do well together. I oversee and assign job duties to all employees and set daily and weekly goals for employees to work toward and achieve. BBB Business Profiles generally cover a three-year reporting period. Autoglass replaced my cracked windscreen. You are given two days of training and then left on your own to sale. I posted an honest review on there website weeks ago and it would appear they choose what reviews get accepted!

The job was a contract position so there were no benefits. Pay could have been better though but overall it was a good place to start at. See what kind of experiences other customers had when they chose Safelite for their auto glass needs. High in volume all year long so you are always given a chance to learn something new when working there. I had to wait a further couple of days for another appointment. We had the most fantastic service from Adam. I was looking for someone who uses quality glass that matches my original factory glass. It is the right thing to do. I told the phone rep that IL would buy it myself and have it at the time of installation, and she insisted I buy theirs for $39, or she'd cancel the appointment. He … Glassdoor will not work properly unless browser cookie support is enabled.

I searched online and found multiple sources to have it delivered new for under $10. Excellent timely service and verification with Safelite/USAA.

They were both little tiny men, I am a big Semi Pro Lineman I laughed and told them they boy punks.YOU DO NOT WANT TO BUSINESS with these people.. Senior management provide no real value to the business apart from ego battles and treating anyone beneath them like their slaves. I was recommended by my insurance company to contact auto glass, who stated they couldn’t replace my windscreen until a week later. Most commonly, consumers tend to contact Safelite Autoglass to ask questions about: Product/ Service, Request for Information, Return/ Replace. I have been working at Autoglass full-time, Over worked and underappreciated, the phrase (your just a number and very replaceable), I worked at Autoglass full-time for more than a year, Lots of room for progression, good benefits and reasonable salaries. Not a good experience using Autoglass. The owner/operator treated the employees as equals. Contracted to "offer additional services" (sell wipers), reality is you are targeted to sell, and your job is always at risk if you can't make customers buy overpriced wipers. He came on time the next day to my driveway to change the glass. They made me wait close 4 hours. Super! The technician showed me concerns that I will bring to the attention of the dealership. Some of the sources of information BBB relies on are temporarily unavailable.

4.7. autoglas snow.com. We are different from subscription based review sites like Angie’s list and others such as Yelp. Super!! They did everything in their power to replace the glass for me asap.

On average, how many hours do you work a day at Autoglass? I learned how to multi-task and working and fulfilling others needs. failed jobs due to wrong glass, weather, customer unavailable, no insurance (goes against technician). It’s that simple! 5 reviews. It is still held against you. I had paid upfront for the windscreen so it was not like auto glass were going to be out of pocket if I went to another company.


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